1. Introduction

This Privacy Policy explains how Pepperose LTD (“we”, “us”, “our”) collects, uses, and protects personal data when you use ThinkPDFAI (“the Service”), an AI-powered PDF solution that enables users to convert, edit, merge, and manage PDF documents with intelligent automation. We are committed to compliance with applicable data protection laws including UK GDPR and EU GDPR where relevant.

2. Personal Data We Collect

a. Information You Provide: When you create an account or make a purchase, we may collect: • Full name • Email address • Billing address • Country of residence • Order and transaction information We do not collect customer phone numbers as part of checkout.

b. Payment Information: We accept payments via credit/debit cards, Apple Pay, and Google Pay. All payment transactions are processed by PCI-DSS compliant third-party payment providers. We do not store full card numbers, CVV/CVC, or payment credentials. We receive only confirmation of payment and limited payment metadata.

c. Automatically Collected Information: When you access the Service, we may collect: • IP address • Browser type/version • Device and system details • Pages accessed and times • Referring website URLs This information is used for analytics, fraud prevention, and service improvement.

3. How We Use Personal Data

We use personal data to: • Process transactions and deliver digital services • Provide customer support • Detect and prevent fraud and misuse • Comply with legal obligations • Improve the Service

We do not sell personal data.

4. Legal Basis for Processing

We process personal data based on: • Contractual necessity (to deliver the Service) • Legal obligation (tax, accounting, fraud prevention) • Legitimate interest (security and analytics) • Consent (for non-essential cookies)

5. Cookies and Similar Technologies

We use cookies to: • Enable secure login and payment processing • Provide preferences and session management • Analyze usage patterns

Users may manage cookie preferences via our banner or browser controls.

6. Data Retention

We retain data only as long as necessary for delivery, compliance, fraud monitoring, dispute resolution, and legal obligations.

7. Data Security

We use SSL/TLS encryption, secure hosting, access controls, and PCI-DSS compliant payment processing to protect data.

8. International Transfers

When data is transferred outside the UK/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Your Rights

You may have rights including: • Access • Correction • Deletion • Restriction • Objection • Data portability • Consent withdrawal

Requests may be sent to help@thinkpdfai.com.

10. Changes

We may update this policy from time to time. Updates will be posted with a revised effective date.

Questions About Privacy?

Our team is here to help you understand how we protect your data.